Revisiting Don’t Make Me Think

Like everyone else with a head and a heart, I love Steve Krug’s Don’t Make Me Think. I’ve read it a couple times, and return to it whenever I need reminding that our work is as much common sense as it is genius. It’s a classy, smart and grounding book.
Each time I go back, though, [...]

Pro and Personal Development in Seattle

I find myself missing school all the time—particularly the open-minded curiosity, good discussion parts—so it’s great that Seattle’s such a hotbed (sweat lodge?) for people who want to keep learning after they’ve gotten a job. Here are a few places where writing and other pros can get their intellectual jollies.
Hugo House
The Hugo House is a [...]

Defending ‘Copy’

Back in the olden days, when the world craved ads and ad execs were cigaretty, truth-seeking rebels, copy was not such a dirty word. And it was definitely not the 11th hour add-on you vomit onto your website when ignoring a content strategist’s advice.
In fact, back in the olden days, copy was considered so integral [...]

Yeah - This is the fun part! I’d love to talk about your project.

Tiffani is one of the hardest working, easiest-to-get-along-with people I've ever worked with in my career. She's got a great eye for detail, an effective (and fun) communication style and a ton of energy. I hope to have many more years working with her.

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D. Keith Robinson (former Principal of Blue Flavor)

Tiffani Jones is one of the most dedicated, hard working, proactive and enjoyable employees I have ever had the honor of working with in my entire career... period. She is a fast learner, [and] tackles every challenge thrown at her...

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Nick Finck (Principal of Blue Flavor)