Tonal

Words put feelings in you.

You may think you feel nothing right now, but if I had written one of the following…

  • The written word wends itself into the emotional world of even the most stoic reader (or)
  • Writing is received by its recipient not only as data to be decoded, but as an emotional instigator determining her attitude toward the text (or)
  • Words have an emotional valence

…you would feel something different. Differently toward me and the paragraphs that follow.

Tone tells you about a writer’s attitude, a legal team’s worries, a publication’s bent. Tone drives syntax and structure. It figures in what we like or hate because it is a proxy for personality.

Kneading the analogy: Pieces of writing—emails, blog posts, resumes, books, the content on a web app—are like little people. We raise and then push them into the world, where they interact with real people. They make real people happy, sad, angry, bored, excited or stressed out.

There’s a difference between well-written sentences that “purvey the requisite information” and those that get the point across. That difference is relatability.

I would trade a bookful of perfectly constructed sentences for a few with well-defined personalities.

Life On the Semester Plan

Semesters were one of my favorite things about college. Every few months you’d work your face off and pull all-nighters, crash for a few days, take a vacation, then start all over again. It was stressful, but there was always the promise of something new to get excited about.

After we graduated and turned into pseudo-adults, Matt and I made a pact to keep this tradition alive—to be brave and try new things, even with no GPA or course outline to guide us.

Our businesses, Things That Are Brown and Second & Park, were part of this plan. We started them because we love creative work, but also because being entrepreneurs was one of the most challenging things we could imagine doing.

We were right. There’s nothing quite like running your own business, which is somewhere between a carousel ride and Mr. Toad’s wild ride, depending on the day. It teaches you how to make tough decisions. It grants you loads of freedom, while forcing you to know that the dream of “having freedom” is a mixed bag. Entrepreneurship has people-growing machinery built into it.

It’s been a fantastic trip. But, like all proper semesters, this one has to end.

Recently, Facebook invited us to join their team as a Content Strategist and Communications Designer. The idea of upending our life and moving to San Francisco shocked us a little at first, but after some soul-searching it hit us that this, too, fits in with the plan.

So, come February 21st we’ll be full-time employees of Facebook who live and work in California. We’ll be collaborating with some of the most talented folks in our industry on projects that will force us, once again, to stretch and grow. We’ll still write on our blogs and go to conferences, but we won’t be taking on new client work.

I get teary thinking about leaving our friends in Seattle, but I couldn’t be more excited about Facebook. The bottom line is, when an opportunity makes you want to sprint and fist-pump, you sprint and fist-pump—even if it makes you dizzy. Especially if it makes you dizzy.

For now, it’s finals time. We have a week to pack our bags and point ourselves & cats in the direction of San Francisco. Onward.

Upcoming Teaching at SVC

Content-curious people in Seattle, hear this: I’ll be teaching an intro-level content strategy workshop at the School of Visual Concepts this spring. Details:

What: Intro to Content Strategy (for the web, mostly, but we’ll dable outside the web too). You’ll learn the basics of planning, creating and tending to the content that drives you or your clients’ websites.

Who: Great for marcom managers, emerging content strategists, web writers, designers and information architects who want to improve their work with better content.

When: Wednesday, 3/2 from 9a-4p

Where: School of Visual Concepts

Price: $275.00

Check out additional SVC courses on copywriting, advertising, design, software and more here.

Yeah - This is the fun part! I’d love to talk about your project.

Tiffani is one of the hardest working, easiest-to-get-along-with people I've ever worked with in my career. She's got a great eye for detail, an effective (and fun) communication style and a ton of energy. I hope to have many more years working with her.

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D. Keith Robinson (former Principal of Blue Flavor)

Tiffani Jones is one of the most dedicated, hard working, proactive and enjoyable employees I have ever had the honor of working with in my entire career... period. She is a fast learner, [and] tackles every challenge thrown at her...

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Nick Finck (Principal of Blue Flavor)